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I design products that solve real problems, enhance user experiences, and drive meaningful business results through research—because great design benefits everyone.
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Case Study
User Experience, Research and Design —because one discipline wasn't enough
Findr
Findr simplifies meal planning by curating personalized recipes while tracking ingredients for prep, cooking time, and calorie count. With smart search and intuitive filters, it helps you find the perfect dish in seconds
Top Skills
Problem
Handling SSO-related requests posed several challenges for the customer service team. These included:
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High volume of repetitive tasks leading to delays
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Manual errors in resolving user credential issues
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Limited visibility into educators’ specific SSO configurations, permissions, and request history
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Duplicate data entry
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Difficulty tracking and managing request progress
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Frustration among educators due to delayed responses
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Lack of integration with existing CRM systems (Zoho)
Tackling Sarah's Pain Point
OUR DREAM
_ TEAM
Harper Clarke
Head of Design
Matt Mercer
Art Director
Zoey Williams
Project Manager
A-Z PROJECT
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Product Strategy & Design
User Experience Design
User Research
Prototyping
User Testing
Wireframing
Playground
Recent
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Dor Dvora
Head Of Design
Dana Kravitz
Projects Manager
OUR DREAM _ TEAM
Moanes Mahajna
Art Director
Insight-driven design: Research that shapes meaningful experiences